What is vanilla infused jojoba oil?

For some of my products, I infuse high quality Vanilla Oleoresin from Madagascar into Organic jojoba oil. This adds a richness and sweetness to the aroma that one would not be able to achieve otherwise as Vanilla Oleoresin does not dissolve in oil.

How long will the processing of my order take?

Every product is handmade by me in small batches, and some products are typically made “to order”. For this reason, please allow up to 5 business days for me to hand make your product if I do not have it currently available. Please know I will do my best to have your order made and shipped as soon as possible! If I expect that it may take a me a bit longer to get your order made, I will contact you. Thank you for your patience!

How much is shipping?

All products are shipped via USPS Priority mail and shipping rates are calculated based on weight. In order to see what your shipping costs will be, please add your desired products to the shopping bag and proceed to the checkout page. 

What if I need to cancel an order?

No problem! As long as I haven't shipped your order yet, you can email me at orders@roilproducts.com and I will be happy to cancel your order and refund your purchase.

Do you offer refunds?

If you have any issues with your order, please contact me right away. If you just don’t want the item, you may return it in its original packaging. Unfortunately, opened items may not be returned.